I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | great job Thank you for the great job in my pictures! I wish I had gotten all three of them mounted but am extremely pleased with the job you did on them.
Thank you so much!!
Betty Hynes, Calgary | a little brighter Xmas I would like to thank you for being able to send the posters to me. I received them today. It will definitely make Xmas a little brighter. It is truly appreciated.
All the best this holiday season!!!
Ardeh, | Many thanks Just received my second order - this time it was for two floating frames that, like the first order, were slightly oversized as I had requested because I wanted a 1/2\" gap rather than the standard 1/4\" gap. The frames were perfect and I easily mounted the paintings with the hardware provided in about an hour - and they look great. At about half the cost of having them done by a frame shop I am very pleased. Many thanks, James.
James P., Collingwood |