Just a quick note to say how impressed I am with the quality I receive for each and every order through your company. I\'m very happy with my most recent Aluminum Metal Print and the Plexi Face Mount. They both turned out with exceptional, true color. My only negative feedback is that you don\'t seem to offer special discounts for loyal customers who have placed several orders with you. A discount coupon shipped out with my current order would go a long way to ensure that my NEXT order is with you. Price still matters to my customers...
Joanne C, Calgary | I found my associate very helpful on the phone!
Lorelei French Sowa, | frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | Super awesome Order arrived! Super awesome. It will work perfectly with my project. ππΌππΌ Thank you
bijan, |