not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | Great job again! The large print of the sailboat on the ocean came today and I wanted to thank you and your team for a job well done. Also, the packaging was very well protected and the turnaround time was excellent.
Great job again!
Jinaa, | customer service Hi there, I just wanted to say how please I am with your customer service. Thank-you very much for creating such beautiful products.
Kristin C., Smithers | I just wanted to let you know the replacement print arrived and it is perfect, thank you very much.
I have a large order of the same format I will be placing soon and am so glad to be ordering from your shop.
Tanya, |