I had a bad experience with DHL company. I waited for the promised delivery, sitting at home for 2 days, and each time I received an SMS that the package could not be delivered, since I wasallegedly not at home. In the end, I picked up my package from DHL center in Los Angeles by myself. Lazy anddeceitful couriers gave me a lot trouble and loss of my time and trust.
Tatiana, | You guys are the best. I get top quality, with a great range of size options, and all is packed with care, and delivered quickly. Thanks a million!
Linda/Lenny, | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle | Return customer. Nice frames, great value! Simple intuitive website that makes it easy to order frames, and with liners. The liner joins could be a little tidier, but overall an excellent framing company that I will use again
Lorne Rothman, |