I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | high quality job I received my canvas print today. Thank you for the high quality job. It met every expectation I had. Your framing was exactly what you represented it would be and the image was very much to my satisfaction. High quality work can often be measured not only by the product itself, but also by the way it was packaged and shipped. It was packaged in a very secure and high quality fashion and protected properly against damage. My thanks to you and your entire production staff. I will happily send other images to you again in the future.
Best regards,
Lee, | I love them... Just wanted to let you know that I received my pictures today. I love them. Thank you so much. I will certainly recommend you to my friends and family.
Karan, Boissevain | I love your frames but shipping through CanPar needs to be re-assessed. Parcel stuck in Calgary with no one to help either online or at the number provided for support.
Hélène C., |