I\'ve had a great experience. From the time I placed my handmade oil painting order to the time it was hanging on my wall was 3 weeks. The finished product was exactly what I hoped it would look like and so I have no complaints. I will be able to enjoy it for years to come. Many thanks.
Debra, Winnipeg | happy ending I just landed from Los Angeles and see an email stating my frames gave shipped? Is this true? Thank you so much for making this happen so quickly. I'm sorry to have been such a challenge! LOL
Thank you for turning a bad situation into a hopefully happy ending. I will send you photos of my completed pieces!
And although This order had challenges, because of your fantastic customer service I will continue to use your company for future orders.
Diana, | my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | thrilled ... I just received my canvas and wanted to say I am thrilled with it! You did a wonderful job and I will be ordering again in the next few weeks.
Thank you for the fine job!
Lori
Lori O., |