I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | THNAKS! I just wanted to let you know that we received the picture yesterday and it looks great. Thank you so much for your help with this matter.
Thank you again! We are so relieved to finally have the picture!
Regards,
Susan
Susan, | Krista I just want to say, it turned out magnificent. Such gorgeous coloring, and perfectly printed for my series I am doing on my walls. I can't believe how gorgeous it turned out. You have great staff, who were so helpful and I couldn't have asked for better service. I will be using your company again for another print because I am just so impressed with the work gone into making the canvas art print so beautiful. Thanks very much! I will cherish this canvas art print always!
it turned out magnificent, | Thanks Diana Thank you so much Dianna, the above order was received today, and everything was absolutely perfect. Your packaging was expert and we thank you for the care you have taken.
We will, of course, keep coming back. We just placed another yesterday, which you have confirmed.
Our regards,
Aavar, |